Support & guides
We are here to help you keep your mind clear and your notes moving.
Friendly folks, standing by
Whether you have a pre-sales inquiry, need a hand getting set up or think you've spotted a bug, we are here to help.
When you reach out, you are speaking directly to the developers who build StarJot.
What do you need help with?
Drop us an email. Share all the details and feel free to attach files, screenshots or screen recordings. The more we know, the better we can help you.
Essential reading
New to StarJot? Start here to understand our philosophy and get your vault set up for success:
- Welcome to StarJot: An introduction to why we built the app and what makes it different.
- Getting started with StarJot: The absolute basics of creating notes, using tags, and linking your thoughts.
The clear thinking series
A collection of guides on how to use StarJot to untangle complex problems and reduce cognitive load:
- Mastering the daily note: Learn how to use a single, temporary note to eliminate the friction of deciding where your thoughts should live.
- Don't panic, get organised: How to use StarJot to manage sudden crises and overwhelming life events.
- The crossroads: How to use backlinks to map out and objectively navigate massive life decisions.
Technical tips
- Instant iCloud access: Tired of waiting for your notes to download? Here is a simple native Apple setting that ensures your StarJot vault opens instantaneously every single time.